Re: Help about missing mails

Christian wrote:

> I just received a help request from a subscriber of this list, who
> doesn't receive mails anymore. Looking into the groups admin page,
> showed his mail address being flagged as "undeliverable" yesterday, but
> today it isn't flagged anymore and looks good. So theoretically, google
> should try to deliver to his account. However he doesn't see any
> attempts in his MTA logs that a delivery attempt from google is made.
>
> There is https://support.google.com/a/topic/1262452 but that does not
> mention the particular problem here. I am out of ideas here and since
> the google groups interface changed a couple of months ago, it doesn't
> seem to be possible to get into contact with google itself. It wants me
> to sign up for G Suite Admin account (which costs money) before I can
> get support.
>
> So to make a long story short, does anybody here knows a personal
> contact to google support that could help us resolve this issue here?

Most likely that's not going to help. I guess what happened is that the
mail server could not be found. I have seen DNS flakiness in the past.

--
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If you only have MS-Windows, you tend to solve every problem by rebooting.

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